Shipping Policy

Last Updated: March 23, 2026

We currently ship within the United States. All shipping costs and delivery estimates are clearly displayed at checkout before payment is completed. Orders are fulfilled through our U.S. fulfillment partners and shipped via national carriers.

Shipping Options & Costs

Within the United States:

Free Standard Shipping — $0.00 USD on all orders
Insured Shipping + Priority Processing — $4.95 USD
Priority Express Shipping — $9.95 USD

Orders selecting “Insured Shipping + Priority Processing” or “Priority Express Shipping” are prioritized within our internal processing workflow and include shipping protection coverage.

Order Processing

Order Cut-off Time: 12:00 PM Eastern Time (EST/EDT)
Processing Time: 0–2 business days

Orders are processed Monday–Friday (excluding public holidays).

Orders placed after the cut-off time will be processed the next business day.

Delivery Timeframes

Free Standard Shipping

Processing Time: 0–2 business days
Transit Time: 7–9 business days
Total Delivery Time: 7–11 business days

Insured Shipping + Priority Processing

Processing Time: 0–2 business days
Transit Time: 6–8 business days
Total Delivery Time: 6–10 business days

Priority Express Shipping

Processing Time: 0–2 business days
Transit Time: 5–7 business days
Total Delivery Time: 5–9 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or other circumstances beyond our control.

Shipping Restrictions

We do not ship to PO Boxes, APO/FPO/DPO addresses, or restricted areas.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact us:

Email: support@caserefined.com

We will assist in reviewing the issue with the carrier and work toward a resolution.

Failed Delivery or Incorrect Address

If a package is returned due to an incorrect or incomplete address provided at checkout, we will contact you to arrange reshipment. Additional shipping fees may apply.