California Consumer Privacy Act (CCPA) Policy
Last Updated: March 23, 2026
This notice is provided for residents of the State of California in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It explains the rights of California residents regarding their personal information and how those rights may be exercised.
This notice supplements the information contained in our Privacy Policy and applies solely to visitors, users, and customers who reside in the State of California.
Categories of Personal Information We Collect
In the past 12 months, we may have collected the following categories of personal information:
Identifiers
Examples: name, email address, phone number, billing address, shipping address, IP address
Commercial Information
Examples: products viewed, added to cart, purchased, returned, or exchanged
Internet or Electronic Activity Information
Examples: browsing activity, interaction with the website, device and browser information
Payment Information
Examples: payment transaction confirmations and payment method details processed through our payment providers
Customer Support Information
Examples: emails, messages, and requests submitted to our support team
How We Use Personal Information
We collect and use personal information for business purposes, including:
- processing and fulfilling orders
- providing customer support
- communicating regarding orders and services
- improving website functionality and performance
- preventing fraud and maintaining security
- complying with legal obligations
- sending marketing communications where permitted
Sharing of Personal Information
We may disclose personal information to service providers that support our operations, including:
- Shopify, to operate and host the store
- Payment processors, including Shopify Payments and PayPal
- Shipping and fulfillment partners
- Customer support tools
- Analytics and marketing providers
We do not sell personal information in the traditional sense.
However, certain technologies (such as analytics or advertising tools) may be considered “sharing” under California law.
Your Rights Under the CCPA
California residents have the following rights:
Right to Know
Request information about the categories and specific personal information collected
Right to Access
Request a copy of personal information collected
Right to Delete
Request deletion of personal information, subject to legal exceptions
Right to Correct
Request correction of inaccurate personal information
Right to Opt Out of Sale or Sharing
Request that personal information is not used for advertising or shared with third parties
Right to Non-Discrimination
You will not be treated differently for exercising your rights
How to Submit a Request
To exercise your rights under the CCPA, please contact us using the details below.
We may need to verify your identity before processing your request.
Do Not Sell or Share My Personal Information
California residents may request that their personal information not be sold or shared for advertising purposes.
To submit a request, please contact us using the contact information below.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. We may require verification of both your identity and the agent’s authority.
Contact Information
Store Name: CaseRefined
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
E-Mail: support@caserefined.com
Phone Number: +1 914 336 4520
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.





